Managing quality assurance for the attainment of the goals of quality tertiary education in the North East Nigeria
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Abstract
Quality university education has relied heavily on the quality assurance mechanism of the institutions and the management of these education institutions has ensured that the planning and implementation of the quality process works effectively and efficiently. This study examined the management approaches adopted to ensure quality is assured in the tertiary education institutions in north east Nigeria. The purpose is to determine the impact of accreditation, assessment and audit on the improvement of quality tertiary education in the north east Nigeria. Three research questions guided the study while two hypotheses was tested at 0.05 level of significance. The method adopted for the study is descriptive survey research. The population for the study is all the management staff of the tertiary institutions in the North East of Nigeria. The sample size was 120 drawn with simple random sampling techniques. The instrument for the study was “Quality Assurance Management Approach Questionnaire” (QAMAQ) which was duly validated with a reliability index of 0.87. Mean and standard deviation was used to answer the research questions while ANOVA was used to test the hypotheses at 0.05 level of significance. Based on the analyses of data, the study findings indicate that the quality assurance approaches improve significantly the quality of education in the tertiary institutions in North-East Nigeria. On the basis of the findings, the study recommends the implementation of regular assessment, accreditation and audit to assure quality in the tertiary institutions.
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